Magnolia Digital Fulfillment Policy
At Magnolia Digital Solutions LLC we are dedicated to delivering top-notch digital strategy and marketing services to our clients. Please review our comprehensive policies regarding order fulfillment, including our refund, delivery, return, and cancellation policies.
Refund Policy
At Magnolia Digital Solutions LLC, we strive to provide the highest quality of service and customer satisfaction. Due to the nature of our digital marketing services, we do not offer refunds for any of our services once they have been initiated. This includes but is not limited to:
- SEO Services
- PPC Campaigns
- Web Design and Development
- Software Solutions
- Reputation Management
- Email Marketing
We are committed to working with our clients to resolve any issues that may arise. If you have any concerns about the services provided, please contact our support team, and we will do our utmost to address and rectify the situation.
Delivery Policy
Our digital services are delivered as follows:
SEO, PPC, and Digital Marketing Services:
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- These services are provided remotely. Reports and deliverables are sent via email or accessible through our client portal.
- Initial setup and consultation typically occur within 5-7 business days from the purchase date.
Web Design and Development:
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- Timelines for web design and development projects vary based on the scope of work. Generally, initial concepts are delivered within 10-15 business days, with complete projects taking 4-8 weeks.
- All deliverables will be provided electronically unless otherwise specified.
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Software Solutions:
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- Delivery timelines for software solutions will be agreed upon during the project planning phase. Regular updates and beta versions will be provided to ensure client satisfaction.
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Return Policy
As our services are digital in nature, returns are not applicable. We do not accept returns for any services rendered. However, if you are unsatisfied with any aspect of our service, please reach out to us, and we will work to address your concerns.
Cancellation Policy
We understand that plans can change, and we offer the following cancellation options:
Subscription-Based Services:
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- You may cancel your subscription-based services (e.g., SEO, Reputation Management) at any time by providing written notice 30 days in advance.
- Cancellations made within this period will not incur additional charges. No refunds will be given for any unused portion of the service.
Project-Based Services:
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- For project-based services such as web design, development, and software solutions, cancellations are subject to the terms outlined in the service agreement.
- Any work completed up to the cancellation date will be billed accordingly. No refunds will be given for any advance payments
Building Customer Trust
We are committed to being clear and fair in our policies to build and maintain trust with our customers. If you have any questions or require additional information about our fulfillment policies, please do not hesitate to contact us at support@magnoliadigitalsolutions.com or (601)-800-0947.
Thank you for choosing Magnolia Digital Solutions LLC. We look forward to serving your digital marketing needs.